RETURNS & EXCHANGE POLICY

Policy Overview

We do not offer refunds unless an item is defective or incorrect.

We do offer exchanges under the conditions below.

 

Exchange Eligibility

• Must be requested within 7 days of delivery

• Item must be unworn and in original condition

• Item must be in stock

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Defective or Incorrect Items

Email returns@actifyco.com with:

 

• Order number

• Description of issue

• Photos

 

We will replace the item or issue a refund if necessary.

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Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect.

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Processing

Exchanges are processed within 3–5 business days after receiving the item.